He has over 18 years of experience in enterprise operations, including the SaaS, Information Security and telecommunications industries. He has experience in organizations large and small, including AOL, VeriSign and Cvent, as well as smaller start-ups. His passion for driving growth through the implementation of mature processes is accomplished through a focus on standardization and automation, as well as availability and scalability. He holds a B.S. in Computer Engineering from Virginia Polytechnic Institute and an MBA from the University of Maryland University College.