Sustainer Management

Higher Monthly Donor Retention Rates, Guaranteed.

We guarantee a sustainer collection rate of 90% or higher. That’s a significant boost compared to the industry average of 70-85%—and it can translate into thousands, even millions, of dollars for your organization.

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Why Choose CharityEngine as a CRM?

It pays for itself, guaranteed...or your money back!

More Than Your Credit Card Updater

Subscription Billing Technology

Our platform uses advanced subscription billing technology specifically designed for recurring payments. Other nonprofit CRMs rely on traditional e-commerce tools designed for one-time transactions, leading to higher decline rates 

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Monthly Giving Management

Maximize Recurring Revenue

With higher-than-average retention rates, recurring donations can be counted on to keep your nonprofit growing. Enhance communication and automate donation collection to focus on increasing your nonprofit’s impact.

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The Best Credit Card Updater

Automatically update expired, lost, or stolen cards (including American Express cards) to prevent declined payments. Keep your sustainers giving consistently and worry-free!

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Proprietary Resubmission Process

Our algorithms handle failed payments for you, using real-time data to optimize and resubmit transactions, increasing your collection rates.

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Automated Billing and Reactivation

Take monthly billing off your to-do list and let technology bill your donors and pledges. Plus, re-engage donors using personalized reactivation options and out-of-the-box workflows. 

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Online Donor Portal

Let your sustainers increase their donation amount, resubmit a missed donation, or share their dedication to your mission in a password-protected online portal.

Deep Sustainer Insights

Enhance Your Monthly Giving Program with Actionable Metrics

Leverage our Sustainer Dashboard to access critical metrics that gauge your program's health and identify areas for improvement. Track key data like collection rates, passive and active churn, and lost revenue to boost your program's success. 

 

screenshot of CharityEngine's high collection rate of 98.59%
Still Have Questions?

More About Monthly Giving

Recurring donations can spell a big win for your nonprofit and monthly giving fundraising software makes it easy.

Why does my nonprofit need a monthly giving program?

How do I set up monthly donations?

How does monthly giving help my supporters?

How do I encourage monthly giving?

How do I retain monthly donors?

Level Up!

Technology Makes Sustainer Management Easy

Don’t leave sustainer management to chance. Utilize our industry-leading recurring donation tools and expertise to level up your monthly giving program.

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