Subscription Billing for Nonprofits

Collect 30% More Monthly Gifts with SustainerIQ

SustainerIQ helps nonprofits collect more in recurring donations by preventing failed payments—no extra fundraising required! And if you have just 50 monthly donors, it pays for itself.

See SustainerIQ in Action ROI Calculator
Recover More, Worry Less

The AI-Powered Solution for Monthly Giving

Nonprofits lose 20-30% of monthly donations to failed payments. SustainerIQ stops that loss with subscription billing technology designed for nonprofits.

  • AI-powered payment recovery heals failed transactions, instead of just retrying them.

  • Proprietary resubmission logic ensures donations go through successfully.

An AI-powered system depicted as a microchip labeled 'AI,' connected to various functions such as healing failed transactions, ensuring successful resubmissions, and initiating alert messages.
The Best Collection Rate

Collect More Than 90% of Recurring Donations

Most nonprofits collect only 70-80% of pledged monthly gifts due to declined transactions. With SustainerIQ, that number jumps to at least 90% — guaranteed.

Book a Demo
SustainerIQ Guarantees 90% Monthly Donation Collection Rate
See How Much More You Can Collect

SustainerIQ ROI Calculator

CharityEngine Logo

Yearly Revenue Increase

$0

divider
Book a Demo
Reduce Donor Friction, Retain More Donors

Automated Reactivation Campaigns

Updating payment details shouldn’t be a hassle for you or your donors. With SustainerIQ’s automated communications, donors receive timely reminders and effortless ways to update their payment information—no manual outreach required.

  • Use the donor portal to update payment information in seconds

  • Pause donations temporarily instead of canceling them

Screenshots showing SustainerIQ's ability to run automated reactivation campaigns and donor portal edits
Prevent Payment Failures Before They Happen

The Best Credit Account Updater for Nonprofits

Avoid declined payments and lost revenue with automatic card updates.
  • Automatically updates expired, lost, or stolen cards before donations fail
  • Supports all major card brands—including American Express
  • Eliminates manual follow-up with donors to request updated payment info
CharityEngine Payment Processing Screenshots
Works With Your Tech Stack

Seamless Integration, No Headaches

Whether you use CharityEngine’s CRM or another donor database, SustainerIQ fits right in.

  • Zapier integration for easy connections with your existing tools

  • Robust API for direct integrations with your database of record

  • No disruptions—SustainerIQ runs behind the scenes, keeping donations flowing

Image
Gain Key Insights for Stronger Retention

Real-Time Sustainer Dashboard

Get a clear view of your sustainer program’s health with real-time metrics.

  • Monitor collection rates across payment types

  • See active vs. passive churn to pinpoint donor retention challenges

  • Identify opportunities for improvement and reduce lost revenue

CharityEngine's Sustainer Management Screenshots
Why Nonprofits Choose SustainerIQ

More Retained Donors. More Predictable Revenue.

Recurring gifts are too valuable to lose. Whether you’re growing a new monthly giving program or nurturing an existing one, SustainerIQ helps you retain donors, recover lost revenue, and fuel your mission.

Book a Demo
Still Have Questions?

Sustainer Management FAQ

Sustained giving can spell a big win for your nonprofit, and sustainer management software makes it easy.

Why does my nonprofit need a sustainer program?

How do I set up sustained giving?

How does sustained giving help my supporters?

How do I encourage sustained giving?

How do I retain sustainers?

Level Up!

Technology Makes Sustainer Management Easy

Don’t leave sustainer management to chance. Utilize our industry-leading recurring donation tools and expertise to level up your monthly giving program.

Book a Demo
One Family Memphis bofu image