Account Executive

Job Description

As an established Account Executive, you will be responsible for navigating nonprofit organizations and connecting with key decision makers in those organizations. Through research and interactions, you will be knowledgeable about each prospect’s specific challenges and business objectives and will understand how to align our value proposition with those, leading prospects to realize the unique value of our fundraising software.

To succeed in this role, you will know what it means to sell a value-based SaaS solution to nonprofit executives. You’ll leverage your storytelling skills to ensure seamless and irresistible presentations to executives, and you will demonstrate adaptability in dynamic environments. You will create relationships with prospects and provide excellent customer service.

Success will be measured by overall performance in bringing in new clients and delivering an exceptional customer experience.

Key Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal CharityEngine resources to meet customer business needs
• Share CharityEngine’s value proposition for existing and/or new customers
• Drive growth within new (inbound and outbound), assigned accounts

Requirements

• Minimum of 5+ years of full-cycle SaaS closing experience
• Excellent team member who collaborates across departments, to include Business Development, Customer Success, Product Managers, and fellow Sales teammates.
• Attuned to financial implications and nuances in business deals
• Demonstrated career longevity
• Understands what an account plan/mutual close plan and how it leads to success
• Solid business acumen around forecasting
• Track record of success

About CharityEngine

We are a technology and billing solutions company that caught the nonprofit bug in 2008. That was when we saw how the technology we had built for e-commerce clients could impact the multi-channel campaign tracking and billing automation of one of the largest, fastest-growing nonprofits of the 20th century.

We are privately held and self-sustained, and we were named to the Inc. 5000 list of America's Fastest Growing Companies three times (2015, 2016, and 2017). We are proud to say we work solely in the service of nonprofits. Not a VC firm. Not an investment bank. Just nonprofits and the people who think it's cool to help change the world.

We offer comprehensive benefits that include:

• Competitive compensation commensurate with experience
• Paid leave (vacation/sick), along with company-paid holidays
• Health, dental, vision, and a disability insurance
• 401K plan

Job Type: Full-time